FAQ

The UNIGRAZcard is issued exclusively to full and associate students. Co-registered students do not receive a UNIGRAZcard, as you can use all services with the card of your main university.

Only the first issue of the UNIGRAZcard is free of charge. Costs are incurred if the UNIGRAZcard is lost, stolen or damaged or has to be reissued for other reasons.

Once the tuition fee has been credited to the university account (please note: the bank transfer takes approx. 3 to 4 working days), the student must renew the card at the service points.

If you have lost your UNIGRAZcard, you must report this to the lost property office (Annenstraße 19 or online at https://www.fundamt.gv.at/WebPublic/ ) and have a loss report issued.

Please come to the Academic Affairs Office in person with the loss report and an official photo ID (driving licence, passport or identity card).

In addition, a fee of € 15,- must be paid by debit or credit card at the Academic Affairs Office.

If your UNIGRAZcard has been stolen, you must report it to the police and have a theft report issued.

Please come to the Academic Affairs Office in person with the theft report and an official photo ID (driving licence, passport or identity card).

You will also have to pay a fee of € 15,- by debit or credit card at the Academic Affairs Office.

The UNIGRAZcard is automatically also your library card. You can find more information on how to use the library function on the University Library website.

It is not possible to send the UNIGRAZcard by post.

The UNIGRAZcard can be collected by another person. The person must bring the following documents

  • own official photo ID (driver's license, passport or identity card)
  • original power of attorney with signature (no copy, no e-mail)
  • an official photo ID of the person for whom the UNIGRAZcard is to be issued


In the event of loss or theft of the UNIGRAZcard additionally:

Furthermore, in the event of loss or theft, a fee of € 15 must be paid to the Academic Affairs Office by debit or credit card.